Terms & Conditions
By using Trexa Mart, you agree to the following terms and conditions:
Orders and Payments:
All orders are subject to availability and confirmation.
Payments can be made via secure online gateways, cash on delivery, or other options offered.
Pricing:
Prices are displayed in BDT and are subject to change without notice.
Discounts and offers are valid as per promotion terms.
Intellectual Property:
All content on the website (images, logos, text) is the property of Trexa Mart.
Unauthorized use of content is prohibited.
Limitation of Liability:
Trexa Mart is not liable for indirect, incidental, or consequential damages from use of the website or products.
Governing Law:
These terms are governed by the laws of Bangladesh.
Amendments:
Trexa Mart reserves the right to update these terms at any time without prior notice.
Shipping Policy – Trexa Mart
At Trexa Mart, your privacy is our priority. We ensure your personal data is safe, secure, and confidential.
Information Collection:
Name, email, phone number, and shipping address for order processing.
Payment details are processed securely and not stored on our servers.
Use of Information:
To process orders and provide updates on delivery.
To send promotional offers (only if you opt-in).
To improve our website and services.
Data Protection:
We implement strict security measures to protect your data.
We do not share, sell, or rent your personal information to third parties without consent.
Cookies:
Our website uses cookies to enhance browsing experience and track orders.
Refund & Return Policy
We at Trexa Mart want you to be fully satisfied with your purchase.
Eligibility for Refund/Return:
Products must be returned on spot of receiving time in front of delivery man.
Items must be unused, in original packaging, and with all accessories included.
Non-Returnable Items:
Damaged or defective due to customer misuse.
Opened apparels, gift cards, or clearance items (if specified).
Refund Process:
You can return the parcel by your own decision but you have to pay the delivery charge full amount..
Replacement or exchange is also available for defective products.
For return requests or assistance, please contact our customer support – 01793689872